Payment Solutions

Everything to know about deposits

• What are the steps to make a deposit?
• What Deposit and Withdrawal methods do you offer?
• What is the minimum deposit amount?
• How long does it take for a deposit to reflect in my account?
• Where can I check your bank information to make a deposit?

Everything to know about withdrawals

• Do you offer Wire Transfer service within Japan?
• Can I cancel my withdrawal request?
• Is there any limit to the number of withdrawals within the same month?
• Is there a limit to the amount I can withdraw?
• Are there any documents required to provide for withdrawals?
• How long will it take for the funds to reflect in my bank/bitwallet account?

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Everything to know about bonus withdrawals

• Will bonus amounts in my Wallet be removed upon withdrawals?
• Will my bonus credits be removed upon withdrawals?
• How can I withdraw the Welcome Bonus and generated profits ?

Everything to know about fund transfers

• Can I transfer funds between my accounts?
• Can I transfer my funds to someone else's account?